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Component Status Overview
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Recovery Actions — EC2 Backend (44.225.72.168)
Restarts container only. Use for hung processes, memory leaks, connection pool issues.
Restarts container only. Use when ML engine is unresponsive.
Maven build + Docker image rebuild + container restart. Use after code changes. ~30 sec downtime.
Full server reboot. Restarts ALL services. 2-3 min downtime.
Last 100 lines of Tomcat output
Last 100 lines of Python ML output
Recovery Actions — Zammad Server (184.33.176.112)
Restarts only the Node.js bridge that routes anomaly tickets to Claude. ~2 sec downtime.
Restarts the Zammad app stack (web/websocket/worker). ~30 sec downtime for ticketing.
Reverse proxy for support.mahcom.com. Restart on TLS or 502 issues.
Full host reboot via shutdown -r +1. ~3 min downtime. All services auto-restart on boot.
Last 200 lines of pm2 zammad-bridge output
Last 200 lines of journalctl -u zammad
Last 200 lines of journalctl -u nginx
Quick reachability + uptime check (no confirm)
Anomaly Log
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Time Severity Component Issue Details
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